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Return Policy

Thank you for shopping with Shanthi Prakashana.

Returns Eligibility

Returns are accepted only for:

  • Damaged products received during delivery
  • Incorrect items delivered
  • Manufacturing defects

Return Request Timeline

Customers must report return requests within 3 to 7 days of receiving the product.

Non-Returnable Items

The following items are generally non-returnable:

  • Used or damaged products caused by customer handling
  • Digital products or downloadable materials
  • Clearance or special offer items unless defective

Return Process

To initiate a return:

  1. Contact customer support with order details
  2. Provide photos of damaged or incorrect items if applicable
  3. Wait for return approval and instructions

Refunds

Approved refunds will be processed to the original payment method within a reasonable processing period.

Exchange Policy

Eligible products may be exchanged subject to stock availability.

Shipping Charges

Return shipping charges may apply unless the return is due to our error or damaged delivery.

Contact Support

For return or refund assistance, please contact Shanthi Prakashana through Shanthi Prakashana.